Digital Society Strategy

Mission
Strategic Outcomes
Strategic Initiatives

To empower a Digitally Enabled Population in Support of Meaningful Lives. This mission prioritises meaningful connectivity that allows all citizens the knowledge to leverage digital technologies to improve all areas of their lives while also ensuring that no one gets left behind.

Strategic Principles

Accessibility and Equity

Ensure that all citizens, regardless of socioeconomic status, geographic location, or physical ability, can access and benefit from digital technologies.

Mobility and Flexibility

Create a welcoming environment for mobile professionals by ensuring that policies, services, and infrastructure accommodate a flexible and mobile lifestyle.

Continuous Learning and Adaptability

Promote a culture of lifelong learning to keep citizens and organizations agile in the face of technological advancements.

Shared Responsibility for Digital Security

Foster a culture where individuals, businesses, and government share responsibility for maintaining a secure digital environment by promoting awareness, ethical behavior, and proactive practices.

Cultural Preservation

Use digital tools to document, preserve, and promote Brunei's cultural heritage while fostering a sense of national identity in the digital age.

Strategic Outcome

1

High Levels of Digital Competency

KSM 1

Percentage of citizens (>=15 years old) with at least basic digital skills

2

Effective Adoption of Digital Tools for Daily Life

KSM 2

KSM 3

Volume of cashless transactions in Brunei Darussalam

Volume of digital government service transactions in Brunei Darussalam

3

A Thriving Community of Global Digital Workers & Entrepreneurs

KSM 4

Number of Bruneians working remotely from Brunei Darussalam

4

A Trustworthy & Secure Digital Environment

KSM 5

Percentage of scams incidents resolved

KSM 6

Percentage of data breach incidents resolved

KSM 7

Reduce in amount of financial loss due to online scams

Strategic Initiatives

Policy, Safety and Security

1.1. Ensuring Personal Data Compliance by All Stakeholders

  • Roll out of Data Protection Legislation
  • Building up Data Protection Ecosystem
  • Awareness Campaigns for Public and Businesses

1.2. Safeguards against Scams

  • Establishment of Scam Centre/Framework
  • Development of Brunei ScamShield App (Similar to Singapore)
  • Expansion of Waspada.bn (Fake news website)
  • Promoting of VPNs

1.3. Preventing Cyberharassment

  • Strengthening Online Code of Practices
  • Strengthening Protection from Harassment
  • Introducing Parent Digital Toolbox
  • Strengthening Online Child Protection
  • Introducing Digital Citizenship Framework and Handbook for School Communities

Infrastructure and Access

2.1. Improved Connectivity for All

  • Establishment of Subsidy for Low Income Households
  • Promoting Free WiFi at key areas
  • Improvements of Rural Connectivity
  • Introducing Connectivity as a Utility Programme
  • Affordability and Quality of Service

2.2. Strengthening Quality of Service

  • Developing robust infrastructure
  • Improving Billing Practices
  • Improving Complaint Handling & Consumer Protections

2.3. Connected For All

  • Developing Universal Service Counters
  • User Clinics and Roadshows
  • National Digital Inclusion Policy Development
  • Development of Digital Access Plan

Awareness and Manpower Development

3.1. Updating Digital Education Curriculum

  • Adopting a Product Development Model
  • Implementing DevOps Practices
  • Building an Innovation Culture

3.2. Improving Digital Competency and Life-Long Learning

  • Building Comprehensive Digital Literacy Training
  • Reviewing Advanced Technical Training for Specialists
  • Digital Portfolio Atlas
  • Developing Competency Tracking System for civil servants

3.3. Empowering Communities

  • Establishment of Ambassadorial Programs
  • Introducing Seniors GoDigital Digital Programme
  • Introducing Digital Volunteer Programme
  • Introducing Masyarakat Digital (Community Centres) Programme

3.4. Strengthening the role of Chief Information Officer (CIO) and Digital Transformation Lead (DTL)

  • Partner with Remote Work Platforms
  • Promotional Activities and Campaigns
  • Digital Nomad Study
  • Promoting Digital Nomad Visa
  • Promoting E-Residency Program

Research and Innovation

4.1. Support Remote Working

  • Digital Policy Impact Studies
  • Digital Readiness Studies

International Collaboration

5.1. Strengthen Cross-Border Enforcement

  • Establishment of Cross-Border Scam Control
  • Establishment of Cross-Border Digital Crime Investigation
  • Introducing Passport-less Travel