Digital Brunei
Transformation Plan 2030

Digital Government Strategy

Creating a Digital First Government in Service of the Nation.

Vision

A responsive, efficient, and inclusive government that leverages technology to meet the needs of its citizens and businesses effectively.

Mission

Underscores the government's commitment to prioritising digital transformation in all aspects of public service delivery.

Strategic
Outcomes

Seamless Digital Access

KSM 1: Percentage of end-to-end government services accessible digitally in Government Portal

Enhanced Service Improvement through Digital Transformation

KSM 2: Percentage of Government services transformed through business process improvement

KSM 3: Percentage of digital service applications completed within TPOR

KSM 4: Percentage of government digital services meeting accessibility standards for persons with disabilities

Increased Public Trust and Experience

KSM 5: Percentage of citizen satisfaction score for digital services

Future-ready Government Workforce

KSM 6: Percentage of government workforce who meet digital competency standards

Policy, Safety & Security

1.1. Strengthening Project Governance and Implementation

  • Rapid Prototyping Framework
  • Dynamic Purchasing System Innovative Procurement Mechanisms
  • Developing Sovereign Cloud Policy
  • Cross-Ministry Data Sharing Framework
  • Coordinating the Jawatankuasa Transformasi Perkhidmatan Awam for change management of the public sector

1.2. Improving System Design and User Experience

  • Refresh Digital Service Guidelines to include UI/UX
  • Developing a User Experience Taskforce
  • Establishment of Business Process Engineering Master-contract

1.3. Maintaining Security and Privacy

  • Development of Personal Data Protection for Government
  • Development of National Incident Response Plan
  • Introducing Data Broadcasting Policy

Policy, Safety & Security

1.1. Strengthening Project Governance and Implementation

  • Rapid Prototyping Framework
  • Dynamic Purchasing System Innovative Procurement Mechanisms
  • Developing Sovereign Cloud Policy
  • Cross-Ministry Data Sharing Framework
  • Coordinating the Jawatankuasa Transformasi Perkhidmatan Awam for change management of the public sector

1.2. Improving System Design and User Experience

  • Refresh Digital Service Guidelines to include UI/UX
  • Developing a User Experience Taskforce
  • Establishment of Business Process Engineering Master-contract

1.3. Maintaining Security and Privacy

  • Development of Personal Data Protection for Government
  • Development of National Incident Response Plan
  • Introducing Data Broadcasting Policy

Policy, Safety & Security

1.1. Strengthening Project Governance and Implementation

  • Rapid Prototyping Framework
  • Dynamic Purchasing System Innovative Procurement Mechanisms
  • Developing Sovereign Cloud Policy
  • Cross-Ministry Data Sharing Framework
  • Coordinating the Jawatankuasa Transformasi Perkhidmatan Awam for change management of the public sector

1.2. Improving System Design and User Experience

  • Refresh Digital Service Guidelines to include UI/UX
  • Developing a User Experience Taskforce
  • Establishment of Business Process Engineering Master-contract

1.3. Maintaining Security and Privacy

  • Development of Personal Data Protection for Government
  • Development of National Incident Response Plan
  • Introducing Data Broadcasting Policy

Policy, Safety & Security

1.1. Strengthening Project Governance and Implementation

  • Rapid Prototyping Framework
  • Dynamic Purchasing System Innovative Procurement Mechanisms
  • Developing Sovereign Cloud Policy
  • Cross-Ministry Data Sharing Framework
  • Coordinating the Jawatankuasa Transformasi Perkhidmatan Awam for change management of the public sector

1.2. Improving System Design and User Experience

  • Refresh Digital Service Guidelines to include UI/UX
  • Developing a User Experience Taskforce
  • Establishment of Business Process Engineering Master-contract

1.3. Maintaining Security and Privacy

  • Development of Personal Data Protection for Government
  • Development of National Incident Response Plan
  • Introducing Data Broadcasting Policy

Policy, Safety & Security

1.1. Strengthening Project Governance and Implementation

  • Rapid Prototyping Framework
  • Dynamic Purchasing System Innovative Procurement Mechanisms
  • Developing Sovereign Cloud Policy
  • Cross-Ministry Data Sharing Framework
  • Coordinating the Jawatankuasa Transformasi Perkhidmatan Awam for change management of the public sector

1.2. Improving System Design and User Experience

  • Refresh Digital Service Guidelines to include UI/UX
  • Developing a User Experience Taskforce
  • Establishment of Business Process Engineering Master-contract

1.3. Maintaining Security and Privacy

  • Development of Personal Data Protection for Government
  • Development of National Incident Response Plan
  • Introducing Data Broadcasting Policy

Strategic
Initiatives